Return Policy

**Return Policy for Jakim Family Ltd**

**Effective Date:** 1/9/2024

At Jakim Family Ltd, we want you to be completely satisfied with your purchase. If you’re not satisfied, we’ve outlined our return policy below.

**1. Return Window**

You may return any item purchased from our website within 2 days of receipt, provided that the item is unopened and in its original packaging.

**2. Eligibility for Return**

To be eligible for a return, the following conditions must be met:
- The item must be in its original condition, unopened, and unused.
- The return must be initiated within 2 days of the delivery date.

**3. Return Process**

To initiate a return, please follow these steps:
- Contact our customer service team at [info@jakim.uk] with your order number and the reason for the return.
- We will provide you with instructions on how to return the item.

**4. Return Shipping Costs**

You will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.

**5. Refunds**

Once we receive your returned item, we will inspect it and notify you regarding the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method.

**6. Non-Returnable Items**

Certain items may not be eligible for return. These include:
- Any item that has been opened or used.
- Gift cards or any downloadable products.

**7. Contact Us**

If you have any questions about our return policy, please contact us at:

Jakim Family Ltd  
Email: info@jakim.uk  
 +447476797494
Twenty4 Secure Storage, Chelsea Cl, Armley,
 LS12 4HP
Leeds , United Kingdom